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FAQ’s

If you’ve got any questions about how we work, please refer to our FAQ’s below

If we haven’t answered your queries, or you have another request, please complete our contact form and we’ll respond as soon as possible

1 – Browse through our collection by size or occasion

2- Reserve an item up to 3 months in advance

3- Choose collection or delivery

4-Return your dress after your event in-store, or with your pre paid returns label

We offer 3 and 5 day rental

3 Days is our minimum, however, please contact our team for longer rentals: info@soha.ie

Yes!

We recommend booking a private try on service in our showroom

This can be done through our online booking system here

No, you can leave that to us!

Dry Cleaning is included in your rental price & we use a specialist dry cleaner who understands the care required for each individual garment

Yes! 

We use registered an post delivery – please ensure someone us available to sign for the dress

We provide you with a pre paid postage label to return via an post after your event

Postage is €10 each way

An post will leave a collection docket for you to pick up the dress at your local post office

We can offer alterations with a local company at an additional minimum charge

We are appointment only

Please check our booking system for availability

Evening and weekend appointments are available on request info@soha.ie

We at Soha understand that plans change

We do require that you give us 2 weeks notice for cancellations

Your booking deposit will be kept for you as store credit on your next item

Unfortunately, we only cover the Republic of Ireland at present

Our dresses range from €80-€200

This price includes dry cleaning

We understand that accidents happen.

We can assess the damage and come to an agreement

However, for unrepairable damage, we would charge the full retail price of the dress

We carry a range of pieces from size 6 to size 20

Further requests are welcome

Please feel free to enquire below and it can be discussed on a case by case basis

We will have a yearly showroom clear out, which we will advertise via social media

Our late fee is €30 for each day your rental period ends

If you can’t return your item, please contact us as soon as possible as we may need it for our next client

info@soha.ie

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